If your Google Home or Google Home Mini Device has recently died unexpectedly, good news: Google will likely replace it.
This year, there has been a wide reports of bricked Google Homes and Home Minis on Google’s support forums (via 9to5Google) and on Reddit (via Android Police), the reports had been steady until mid-September when google received many more reports of bricked Google devices than previously in the year. For months the issue was unclear, and Google finally acknowledged that there was a problem in September.
It seems Google’s had an unexpected discovery. Issuing in a statement that the problem was caused by Automatic firmware updates. If your device has been affected, and is unusable, Google will replace it regardless of it’s warranty status.
The Statement Reads: “We are aware that a small number of Google Home and Google Home Mini devices are affected by an issue that causes the device to stop working. We have a fix that will prevent the issue from happening and will be rolling it out soon. We are replacing affected devices”
It’s Scary to think that our devices can be rendered completely unusable, by something as simple as an update.